# Reputation management and Google reviews for local businesses.

Happy customers rarely leave a review unless someone asks. We set up the ask: a text and email after every job, one reminder, and an alert when a new review comes in.

Based in Boston, working with local businesses across the US. Included in Pro, from $197/mo ([pricing](https://leadsprout.net/pricing)).

## How one job turns into a review.

- **Job done: The job is marked finished.** A finished appointment or a paid invoice starts the review request. Nobody has to remember.
- **Same day: They get the ask.** A short text with a link that opens straight to your Google review page.
- **2 days later: One reminder.** No review yet? One friendly reminder goes out, then it stops.
- **Review posted: You see it right away.** You get an alert for every new review and can reply from the same dashboard.
- **If it went wrong: A complaint reaches you first.** An unhappy reply is flagged to you right away, so you can call and fix it.
- **Every month: A report you can read in a minute.** New reviews, your rating and how many requests went out.



## What you get.

- A review request by text and email after every job
- One reminder for anyone who hasn't left a review
- An alert when a new review comes in
- Unhappy replies flagged to you right away
- Google Business Profile cleanup
- A monthly review report

## Real result: Ida's Salon

**+84%** 5-star Google reviews in 3 months. We set up a review request after every appointment as part of Ida's new website and booking. Three months later, the salon's 5-star Google reviews were up 84%. [See all client results](https://leadsprout.net/results).

## Questions

### Do you only ask happy customers?

No. Every customer gets the same request and the same link. Google's rules don't allow asking only the customers you expect to be happy. If someone replies with a complaint, you hear about it right away so you can fix it.

### Can you remove bad reviews?

Nobody can remove a real review. We can flag reviews that break Google's rules, like spam or fake reviews, and help you reply to the rest. A calm, specific reply often matters more to the next customer than the review itself.

### When does the request go out?

Shortly after the job, while it's fresh. We set the trigger to match how you work: a finished appointment, a paid invoice, or a job you mark done.

### What's the Feeding America part?

For every review our clients receive, LeadSprout donates a meal to Feeding America.

### Which plan includes it?

Pro, at $197 a month, includes review requests and reputation management. Agency, at $297, adds AI-written replies to your reviews.

[Book a free 30-minute discovery call](https://leadsprout.net/meet).

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**LeadSprout** · Email: support@leadsprout.net · Phone: 201-720-5459

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